Store Orders, Shipping & Returns
Store Orders
This is a preorder store, all items are made to order only. Store will be open for 1-2 weeks. Once the store is closed, all items will begin to ship a few days after (check FAQ). If there are any questions or special requests for your order (ie you are ordering from out of state) please contact us here
Shipping
All orders are shipped via USPS Priority Mail. Tracking numbers will be sent from USPS as well as the store with your order number. Expect items in 2-3 days after they have been picked up by USPS.
Return & Exchange Policy
All the items on this store are custom made to order. So when placing your order please take the time to make sure you check specs and sizing for that product before ordering. We cannot offer returns or exchanges. All items are handpicked and packaged by us at Inkcellence Inc. In a case if you received the wrong item in your order please contact us and we will respond and correct the issue.
We use may different materials from different manufacturers there are variations in sizing as well as cuts from different mills and materials. We try to have full experience with these items before publishing them to the website, but there are cases where sizing doesn't correspond 100% to other brands you are familiar with. Keep this in mind and read sizing information where available.