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Store Orders, Shipping & Returns

Store Orders

All orders from this store will be delivered to the Firehouse. Once the store is closed, all items will be ready for the next company meeting. If there are any questions or special requests for your order (ie you are ordering from out of state) please contact us here

Shipping 

There is no paid shipping option for this store. Bulk order will be delivered directly to the firehouse for you to pickup. If you are out of state and need to have items shipped please enter a note on your order or contact us before hand so we can accommodate you. 

Return & Exchange Policy

All the items in this store are custom-made to order. So when placing your order, please take the time to make sure you check the specs and sizing for that product before ordering. We cannot offer returns or exchanges. All items are handpicked and packaged by us at Inkcellence Inc. In a case if you received the wrong item in your order please contact us and we will respond and correct the issue.

We use many different materials from different manufacturers there are variations in sizing as well as cuts from different mills and materials. We try to have full experience with these items before publishing them to the website, but there are cases where sizing doesn't correspond 100% to other brands you are familiar with. Keep this in mind and read sizing information where available. 

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